The problem
Two visits per repair, double the admin.
With WrenCrew
Keep both visits on one job, with the diagnosis, part order and quote in one place.
Appliance repair software
Appliance repair software for service calls, parts and payments
Book the call, diagnose, quote the repair with parts, and get paid before you leave the kitchen — with every appliance's history on file.
- No credit card to start
- From $44/month
- Website included
Quote approved · $360Dryer repair — deposit paid by card
"On my way" text sentYour client knows when you arrive
Unlimitedclients, quotes and invoices
A free websitewith online booking
On every phonefor you and your crew
English & Spanishfor your team and clients
Mechanical, repair & installation
What appliance repair software does for appliance repair technicians
Appliance repair software helps technicians run a day of service calls: booking, diagnosis, parts, second visits and payment.
In WrenCrew, clients book a service call online and describe the problem. On site, you record the brand, model and serial number, add photos and send a repair quote with parts and labor. If a part has to be ordered, the second visit is scheduled on the same job.
When the repair is done, the invoice goes out and the client pays by card from their phone. Next time they call, you already know what you fixed.
Sound familiar?
What costs appliance repair businesses the most time
Three problems we hear from appliance repair technicians — and what WrenCrew does about each one.
The problem
Model numbers on scraps of paper.
With WrenCrew
Save brand, model and serial number on the client's property with a photo of the label.
The problem
Diagnostic fees left unpaid.
With WrenCrew
Take the fee as a deposit at booking or invoice it on the spot.
How it works
From the first call to the money in the bank
Win the job, run the day and get paid — in one app made for appliance repair technicians.
Quote the repair on the spot
Use saved prices for common parts and labor; the client approves on their phone and you get to work.
- Saved parts and labor prices
- Photos of the label and damage
- One-tap approval
Example
Quote #1042Waiting for approval
Dryer repair
Diagnostic service call$95
Heating element (part)$145
Labor, replace element$120
Dryer vent cleaning (option)$110
Total$470
Approve and sign
Deposit paid by card when the client approves
One job, two visits
Diagnosis and repair visits live on the same job, so notes and parts never get separated.
- Multiple visits per job
- Appliance details on the property
- Client reminders
Example
My Day3 visits
Washer and dryer repair12 Oak Avenue
DoneRefrigerator repair43 Maple Street
On my wayDishwasher repair74 Cedar Lane
Next Send "on my way" text
Notes, photos and checklists open on each visit
Paid before you leave
Invoice from the job and take card payment on the spot; the client gets a receipt.
- Card payments
- Diagnostic fee as a deposit
- Review requests
Example
Invoice #2081Paid
PAID
Dryer repair
$360
Paid by card
from the link in the text message
from the link in the text message
Receipt emailed
and a review request sent
and a review request sent
Money goes to your Stripe account
deposit already taken off
deposit already taken off
A day with WrenCrew
A day running a appliance repair business with WrenCrew
No paper, no double entry: the office, the crew and the client see the same up-to-date job.
- 1
A client books a "dryer not heating" call online
- 2
On site you photograph the label and diagnose a heating element
- 3
You send a quote for the part and labor; the client approves
- 4
The part arrives and the second visit is scheduled on the same job
- 5
The repair is invoiced and paid by card on the spot
Everything in one app
All the tools a appliance repair business needs
Your office, your crew and your clients — connected.
Quotes clients sign online
Options, photos and optional extras. Automatic follow-ups when clients go quiet.
Online booking
Clients pick a time on your booking page or website — with a deposit if you want.
Schedule and dispatch
Drag-and-drop schedule, route map and a "My Day" app for every crew member.
Invoices and card payments
Invoice in one click. Clients pay by card or bank; the money goes to your own Stripe account.
Texts, WhatsApp and email
Reminders, "on my way" texts and a two-way inbox for client replies.
A free website
A fast website made for your trade, with your services, reviews, a quote form and booking.
Reviews and referrals
Ask for Google reviews after the job and reward clients who send friends.
English and Spanish
The app and the messages your clients receive work in English or Spanish.
Pricing guide
How to price appliance repair jobs
Getting your prices right matters more than any tool. Here is what works for appliance repair technicians:
- Charge a diagnostic or service call fee and credit it to the repair if the client goes ahead.
- Use flat repair prices for common faults so clients know the price before you start.
- List parts with your markup as their own lines.
- Offer yearly maintenance (vent cleaning, coil cleaning) to past clients.
Simple prices
Plans for every size of appliance repair business
Every plan includes unlimited clients, quotes and invoices, card payments and a website. No contract.
Core
For the solo pro who wants to run the whole business from one easy app.
$44/month
or $26/month paid yearly · 1 user, extra users $26
- Online booking and scheduling
- Professional quotes
- Invoices with online card payments
- Your own business website
- Built-in performance reports
- Client hub for quotes, invoices & payments
Connect
For pros who want to automate the busywork and turn repeat work into 5-star visits.
$125/month
or $89/month paid yearly · 1 user, extra users $26
- Automatic client reminders
- Card on file & automatic payments
- Job checklists & custom forms
- Automatic quote & invoice follow-ups
- Time & expense tracking
- Live team map & route planning
Grow
For contractors who want to win bigger jobs and grow more profitably.
$179/month
or $134/month paid yearly · 1 user, extra users $26
- Quotes with photos and Good / Better / Best options
- Upsell with optional line items
- Clock-in reminders when the crew arrives on site
- Job costing: see the profit on every job
- Two-way SMS & WhatsApp inbox
- Custom workflow automations
Try every feature free for 14 days — no credit card needed. Compare all plans
FAQ
Questions from appliance repair technicians
Still wondering if WrenCrew fits your appliance repair business? Try it free with your own jobs and clients.
Can I save model and serial numbers?
Yes. Add custom fields and photos to the client's property.
Can I schedule a return visit on the same job?
Yes. A job can have several visits.
Can clients book online?
Yes. Clients choose a service and time on your booking page or website.
Can I charge a deposit when they book?
Yes. Ask for a fixed deposit at booking.
How much does WrenCrew cost?
Plans start at $44 a month for one user ($26 a month paid yearly), and the website is included on every plan. Try everything free for 14 days — no card needed to start.
Can I use WrenCrew in the UK?
Yes. Work in pounds, add VAT to quotes and invoices, and send texts and emails to your clients the same way.
Can I bring my clients from another app?
Yes. Import a spreadsheet (CSV) of your clients and services; exports from other field service apps are matched for you.
WrenCrew for other trades
The same app, set up for the way each trade works.
